Perks
What loyalty unlocks
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Earn rewards through every purchase
Early credit across Smith & Sheth, Pyramid Valley and Lowburn Ferry purchases online and in store.
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Spend $300, receive $20 credit
Your rewards can be redeemed on eligible purchases, giving you more ways to enjoy the wines you love.
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Opening the door to more
Gain access to special offers, event invitations and gifts.
Credits are valid for 3 months from issue date. Credits cannot be redeemed on Pyramid Valley Botanicals Collection or Smith & Sheth Heritage Collection wines.
Investment
Loyalty Tiers
Vouchers or credit back to spend
Tier 1Schist$50–$299
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Tier 2Earth$300–$799
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Tier 3Ink$800+
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Tier 3Wine ClubWine Club Member
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| Annual spend per year | $50 – $299 | $300 – $799 | $800+ | 2 wine shipments per year |
| Spend $300, receive $20 credit | ||||
| Priority access to new releases | ||||
| Early access to Cellar Sales | ||||
| Complimentary tasting | ||||
| Annual member gift | ||||
| 15% member pricing | ||||
| Shipping included (NZ orders) | ||||
| Wine Club experiences & member benefits |
*Excludes Pyramid Valley Botanicals Collection and Smith & Sheth Heritage Collection
Frequently asked questions
Got a question? Check out our FAQ's or get in touch with us. Email hello@pleasureculturecraft.com
How does the loyalty programme work?
For every $300 you spend across Pyramid Valley*, Smith & Sheth and Lowburn Ferry, you'll earn $20 in credit to use on your next purchase.*Excluding the Pyramid Valley Botanicals Collection
When do I receive my credit?
Credit is applied to your account automatically once you reach each $300 threshold, and will be visible in your account dashboard.
Does my credit expire?
Yes, credit is valid for 3 months from the date it's issued. We'll remind you by email before it expires so you don't miss out.
Is there a limit to how much credit I can earn?
No — the more you spend, the more you earn. There's no cap on total credit accumulation.
Do wine club subscriptions count toward my spend?
Yes, all wine club shipments count toward your $300 threshold, alongside any additional purchases you make.
What happens to my credit if I move between loyalty tiers?
Your credit carries with you regardless of tier. Moving up simply means additional benefits — your existing credit balance is unaffected.
How do I check my credit balance?
Your current balance is always visible in your account dashboard, alongside your purchase history and progress toward your next credit milestone.
Can I gift my credit to someone else?
Credit is non-transferable and tied to the account that earned it.
Pleasure | Culture | Craft
Join the club
One membership, three brands. Member pricing, early access, and the stories and experiences behind every wine from Pyramid Valley, Smith & Sheth and Lowburn Ferry.