The Perks
What membership unlocks
Membership unlocks more than exceptional wines. Enjoy exclusive pricing, priority access to new releases, curated shipments and experiences that bring you closer to the people, places and stories behind every bottle.
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15% Member Pricing
Enjoy 15% off eligible wines across the Pleasure Culture Craft portfolio.*
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Priority New Releases & Estate Experiences
Be among the first to access new vintages, limited releases and special collections, with NZ members also receiving priority invitations to exclusive tastings, cellar door events and estate experiences.
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Curated Shipments
Receive twice-annual shipments in March and June, featuring winemaker-curated selections you can customise to suit your taste.
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Spend & Save
Spend $300 and receive a $20 reward to enjoy on your next eligible purchase.
Discover
Join the club
A selection of wine from Smith & Sheth, Pyramid Valley, and Lowburn Ferry — curated around access, flexibility, and discovery across New Zealand wine.
Frequently Asked Questions
Got a question? check out our FAQ's or get in touch with our wine club concierge.
When does my membership become active?
Your membership becomes active once your first shipment has been purchased. This can be done when you join or with your next scheduled shipment.
Your membership benefits are available from the date your membership becomes active. Benefits cease if your membership is placed on hold or cancelled.
What will I receive in my wine club shipments?
Each shipment features the latest releases from across Pleasure | Culture | Craft, with the opportunity to customise your selection to suit your preferences.
We'll email you at least two weeks before each shipment with details of the wines selected, giving you time to review and customise your order before it is processed.
How much will my shipment cost?
Your shipments are customised to you, so the cost will vary depending on your selection. Before each shipment is processed, you'll be able to see the total amount to be charged through your membership portal.
Freight within New Zealand is included. International members will be advised of any additional freight costs before their shipment is processed.
What if I need to change, pause or cancel my membership?
You can skip one shipment in any 12-month period while retaining your membership and all membership benefits. Please request your skip at least two weeks before the scheduled shipment date.
If you need a longer break, you can place your membership on hold for up to 12 months. While on hold, you won't receive shipments or membership benefits, but you'll continue to receive wine club communications. Your membership and benefits will resume when your hold ends.
If you decide to cancel your membership, simply provide written notice at least two weeks before your next scheduled shipment. Membership benefits cease when your membership is cancelled.
To skip a shipment, place your membership on hold or cancel, contact wineclub@pleasureculturecraft.com.
How do I manage my membership and personal details?
Your online membership portal allows you to view previous orders and upcoming shipments, update your contact and delivery details, and manage your membership and shipment options.
Please keep your details up to date to avoid delays with processing or delivery. Additional costs resulting from incorrect, inaccessible or unsafe delivery addresses may be charged to your card.
What happens if my payment fails?
If your shipment payment declines, we'll automatically retry the payment after three days. If payment continues to fail, we'll contact you.
If payment fails for two consecutive shipments, your membership will be cancelled.
Can I collect my wine or have it shipped internationally?
Yes. You can choose to collect your wine from our Havelock North head office instead of having it delivered.
We also ship wine club orders internationally. Any applicable international freight costs will be confirmed before your shipment is processed.
Will I have access to Pyramid Valley Botanicals Collection wines?
Yes. Pleasure | Culture | Craft wine club members receive guaranteed access to an allocation of the Pyramid Valley Botanicals Collection release each October.
Before the release, we'll email you with details of your allocation, which you can accept, decline or edit.
What if there is a problem with my shipment?
If your shipment has been packed incorrectly, please contact wineclub@pleasureculturecraft.com within seven days of receiving your order. We'll arrange to correct the shipment and get the right wines to you.
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What if I need to change, pause or cancel my membership?
You can skip one shipment in any 12-month period while retaining your membership and all membership benefits. Please request your skip at least two weeks before the scheduled shipment date.
If you need a longer break, you can place your membership on hold for up to 12 months. While on hold, you won't receive shipments or membership benefits, but you'll continue to receive wine club communications. Your membership and benefits will resume when your hold ends.
If you decide to cancel your membership, simply provide written notice at least two weeks before your next scheduled shipment. Membership benefits cease when your membership is cancelled.
To skip a shipment, place your membership on hold or cancel, contact wineclub@pleasureculturecraft.com.
How do I manage my membership and personal details?
Your online membership portal allows you to view previous orders and upcoming shipments, update your contact and delivery details, and manage your membership and shipment options.
Please keep your details up to date to avoid delays with processing or delivery. Additional costs resulting from incorrect, inaccessible or unsafe delivery addresses may be charged to your card.
What happens if my payment fails?
If your shipment payment declines, we'll automatically retry the payment after three days. If payment continues to fail, we'll contact you.
If payment fails for two consecutive shipments, your membership will be cancelled.
Can I collect my wine or have it shipped internationally?
Yes. You can choose to collect your wine from our Havelock North head office instead of having it delivered.
We also ship wine club orders internationally. Any applicable international freight costs will be confirmed before your shipment is processed.
Will I have access to Pyramid Valley Botanicals Collection wines?
Yes. Pleasure | Culture | Craft wine club members receive guaranteed access to an allocation of the Pyramid Valley Botanicals Collection release each October.
Before the release, we'll email you with details of your allocation, which you can accept, decline or edit.
What if there is a problem with my shipment?
Of your shipment has been packed incorrectly, please contact wineclub@pleasureculturecraft.com within seven days of receiving your order. We'll arrange to correct the shipment and get the right wines to you.
Contact
Any questions?
Our friendly and dedicated team is always here to help.